We are currently hiring for the following position:
National Headquarters, New York
Resource Generation is seeking a full-time Operations Associate to support the efficient and organized administrative core of the organization. This is a new entry-level position.
The Operations Associate will be responsible for day-to-day administrative and financial operations of the organization. They should be a systems-oriented person who prioritizes error-free spreadsheets, accurate databases, and organized files. They value open communication, can work with remote staff across the country, and can manage multiple priorities at once. The Operations Associate will utilize our work and project management systems, database, and digital file storage system.
The Operations Associate’s overall success will be measured by the smooth, timely, accurate, and values- oriented functioning of our administrative, financial and operations systems. This position will report to the Associate Director.
Resource Generation is a national multi-racial, membership-based organization mobilizing young people (age 18-35) with wealth and class privilege in the U.S. to become transformative leaders working towards the equitable distribution of wealth, land and power. The broader Resource Generation community includes people of all ages and class backgrounds who support the role that young people with wealth play in social change. RG has 16 chapters in cities around the U.S., and our chapters engage in base-building, political education programming, running giving circles, engaging in local and national campaigns, and building local organizational relationships.
Database and Membership Support (40%)
- Update membership data and contributions using EveryAction database; run failed credit card reports and follow up with members to renew
- Upload grant letters and stock trade notifications; work with staff to locate missing donor information
- Send membership and major donor acknowledgements
- Respond to member queries about membership status
- Manage the stock of RG publications and mail books to members
Office Manager (20%)
- Maintain a well-supplied, tidy, and smoothly functioning work environment at the NYC headquarters
- Serve as lead liaison for all building and office related concerns
- Receive and distribute mail
- Monitor office supply inventory and place supply orders
- Purchase and inventory tech for staff
Administrative Support (20%)
- Assist Operations Manager with financial reconciliation and other administrative tasks
- Upload organizational expense receipts to American Express system and add budget codes
- Support Event Planner with processing reimbursements to speakers post-conference
- Maintain paper and electronic RG files and archives in line with internal retention policies
- Respond to general RG email account and voicemail
- Update website to promote national events
- Update and maintain merchandise page on website
- Coordinate member perks and acknowledgement via emails, calls, and social media
- Support Communications Director with website updates
Event Support (10%)
- Manage RG inventory in storage; retrieve RG swag and event supplies from storage as needed
- Purchase and inventory RG promotional merchandise using values aligned vendors
- Manage shipments to conferences, events, and chapter events
- Coordinate sign-up form, communication and on-site logistics with external consultants
- Input overall retreat evaluations into SurveyMonkey
- Provide on-site support at retreats and conferences as needed
Core qualifications and required skills
- Detail-Oriented: Demonstrated ability to manage detailed administrative and financial responsibilities with minimal error, and an interest in creating new and streamlined systems to better suit RG’s needs.
- Self-directed. Persistent, creative, and solutions-oriented. Can work-plan effectively to meet goals, communicate in a timely and responsive way, and can spend many hours a day on a computer
- Dedicated Team Member: Can manage own workload while responding to emerging and ongoing organizational needs, be flexible and open to shifting priorities and timelines
- Ability to build strong relationships across differences. Collective-oriented. Demonstrated skills in building trust and working with a wide range of people across class, race, gender and sexual orientation
- Demonstrated commitment to racial and economic justice. Believes in the stake young wealthy folks have in collective liberation, and the possibility and necessity of cross-class and multiracial movement building
- Excellent communication skills. Ability to work remotely with a national team; ability to communicate in a timely manner via email, phone and chat
The ideal candidate will have:
- Demonstrated at least 2 years of experience (paid or unpaid) in any or all of the following: office management, database management, membership management, external communications
- A basic understanding of class, classism, and their own class identity
- Familiarity with healing justice; commitment to own transformation & healing from oppressive systems
- Fluency in digital tools such as Every Action, Google Suite, Zoom, membership & fundraising databases, Dropbox, Asana, Slack and Hustle
Location & Travel: The Operations Associate will work at our national office located in New York City with our Operations Manager and Associate Director. Candidate must be able to travel up to three times a year for week-long national conferences and staff retreats.
Salary: This is a full-time position with a salary range of $58,500 – $60,000 based on experience.
Benefits: Benefits include 100% employer paid health, vision, and dental insurance; 100% employer paid short-term and long-term disability, and life insurance; medical and transit flexible spending account; 403(b) retirement plan and an employer contribution after one year of employment; professional development funds; home office/co-working allowance; and annual paid vacation (15 days), sick leave (15 days), and personal days (5 days).
Hiring Timeline: We will begin interviews in early March with the intention for the position to be filled by the end of May at the latest.
How to Apply: Submit your resume and cover letter through Breezy by March 1, 2020.
RG organizes young people with wealth and the RG staff is currently a cross-class and multi-racial team. We especially encourage those who are Black, Indigenous, and people of color; trans, non-binary, and gender non-conforming people; and people from poor and working-class backgrounds to apply.