Like many working mothers, my mom’s office doubled as a daycare center. Much of my childhood was spent in my mom’s office, filing folders, stamping brochures, folding policies, and hiding underneath the table in the breakroom and playing fort with my younger brother. We “worked” with the constant sound of my mom’s voice in the background, on the phone with yet another client, patiently talking them through their claim.
Most of the wealth in my family has been generated by my mom’s insurance business, primarily through auto and homeowner’s insurance. My mom often says that she is there for people in some of the worst moments of their lives, like a devastating car accident or house fire. At the foundation of the insurance business is a concept of community care, that if we all chip in together then when disaster strikes, we can draw from the pool to rebuild our lives.
Of course because the private insurance industry is driven by profit, it’s not all warm fuzzies – much of the industry is devoted to calculating how risky it is for the business to cover a person, car, or home and denying coverage is routine. As a response to climate … Continue reading »